Frequently Asked Questions

Sometimes questions arise when you’re considering ordering a book.
Practical questions, such as those regarding shipping or returns.
But also questions about the book itself, such as who it’s written for and what you can expect.

On this page, you’ll find answers to the most frequently asked questions.

Orders & Shipping

Orders are processed in the order they are received. Since this book is independently published, each order is personally packaged and shipped. The estimated processing time is currently a few business days. Once your order has been shipped, you will receive a confirmation email.

This book was inspired by a personal story of recovery, mental health, and learning to embrace life again. What makes this even more special is that 7.5% of every copy sold is donated to the Anoiksis Foundation to support greater awareness of psychosis vulnerability.

Thank you for your trust, support, and for being part of this special journey.

Returns

Since books are personal items, I ask that you handle your order with care.

If your order arrives damaged, please contact me within 7 days of receipt via the contact form or by email. Please include your order number and, if possible, attach a photo of the damage.

We will then work with you to find a suitable solution.

Right of withdrawal

You have the right to cancel your order within 14 days of receipt without giving a reason.

After notifying us of your return, you have an additional 14 days to return the book.

The book must be returned unused and in its original condition. Once I receive the returned item, the purchase amount will be refunded within 14 days via the original payment method.

You are responsible for the return shipping costs.

Do you have any questions about your order?

Check to see if your question is listed in the FAQs.

Go to Contact & Information